Alice in EmergencyRoomLand
I had the misfortune recently of having to go to the emergency room for the first time in many years. I expected a somewhat controlled chaos. But I never realized just how bad the emergency-room experience has become.
The only reason I was in the emergency room was because my doctor's office did not have time to spend five minutes on the phone with me to answer a few very pressing questions. After waiting five hours without having my repeated calls returned, I was finally forced to go to the shiny, up-to-date "Fast Track" ER near my home.